The email you have received from the Administrator is a request for further information to support the claim you have submitted. You will only need to provide the information requested by the Administrator in the email. You do not need to submit information for fields below that have not been requested by the Administrator.
We recommend submitting your claim using a Private/Incognito browser window on a personal device to avoid access issues caused by managed device restrictions. Refer to Question 41 for guidance on how to open a Private/Incognito browser window.
