June 2026 update
The deadline for submitting a claim was 31 December 2025. The deadline for updating a claim was 28 February 2026 and the portal has now closed.
The Administrator is working through the claim assessment process and will contact claimants once this stage is complete. If your claim is verified, you will receive correspondence that will include your Interim Distribution Amount and information on how to provide your payment details and a statutory declaration to the Administrator. This page will be updated as soon as the Administrator is able to provide an estimate of the timing of this correspondence. Please continue to monitor this Facebook Payment Program home page for important updates and regularly review your Inbox, Spam and/or Junk folders for emails from the Administrator.
If you have any questions, please email facebookpp@kpmg.com.au
Background to the Payment Program
Meta Platforms, Inc. (formerly Facebook, Inc.) (Meta) established a Payment Program for Eligible Australian Users in recognition of the Australian Information Commissioner's concern that those users may have suffered loss or damage as a result of interferences with their privacy arising from the conduct that is the subject of the Commissioner's concerns as identified in the Australian Information Commissioner (OAIC)'s Investigation and the Civil Penalty Proceedings.
As further set out in paragraph 8.4 of the Enforceable Undertaking, Meta has established the Payment Program on a without prejudice basis, and without any admission of liability.
Refer to the Enforceable Undertaking for further background. A link to FAQs can be found here.
KPMG has been appointed to administer the Facebook Payment Program (the Administrator).