Welcome to the
Facebook Payment Program Portal

The portal has now closed for claim submissions

The deadline for submitting a claim was 31 December 2025. The Administrator expects to be able to notify Claimants of their Interim Distribution Statement in June 2026.

Background to the Payment Program

Meta Platforms, Inc. (formerly Facebook, Inc.) (Meta) established a Payment Program for Eligible Australian Users in recognition of the Australian Information Commissioner's concern that those users may have suffered loss or damage as a result of interferences with their privacy arising from the conduct that is the subject of the Commissioner's concerns as identified in the Australian Information Commissioner (OAIC)'s Investigation and the Civil Penalty Proceedings.

As further set out in paragraph 8.4 of the Enforceable Undertaking, Meta has established the Payment Program on a without prejudice basis, and without any admission of liability.

Refer to the Enforceable Undertaking for further background. A link to FAQs can be found here.

KPMG has been appointed to administer the Facebook Payment Program (the Administrator).

Key dates

Important dates for the Payment Program are set out below. Please continue to monitor this page which will be used to publish any announcements including changes to dates.

Expected Date Activity
31 December 2025 Claim submission deadline.
Early June 2026 Completion of assessment by Administrator.
Claimants to be notified of their Interim Distribution Statement with instructions to complete payment details.
Mid July 2026 All Claimants to be issued their Final Distribution Statement and Administrator to remind Claimants of the deadline to complete the payment details form.
31 July 2026 Deadline for Claimants to submit payment details.
Early August 2026 Payments to Claimants.

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